Privacy Policy

1. Who we are

Beta Medica Ltd ("BetaMedica", "we", "us") is a company registered in England & Wales (company number 14208472), based at Director General's House, 15 Rockstone Place, Southampton, Hampshire SO15 2EP. This policy explains what personal data we collect through betamedica.co.uk, why, and what rights you have over it.

2. What we collect

• Contact details you give us: name, email, phone, delivery address.
• Order details: items purchased, order value, order history.
• Trade account enquiries: company name, role, and what you're looking to order.
• Basic technical data (pages visited, browser type) for keeping the site working.

We do not collect or store your card details. Card payments are handled directly by Stripe; PayPal payments are handled directly by PayPal. Read their own privacy policies for how they process your payment data.

3. Why we use it

To fulfil and deliver your order, respond to trade and contact enquiries, meet our legal and accounting obligations, and keep the site secure.

4. Sharing your data

We share order and payment information with Stripe and/or PayPal solely to process payment, and delivery details with our courier solely to deliver your order. We do not sell your data.

5. Your rights

Under UK GDPR, you can ask to see, correct, or delete the personal data we hold about you, or ask us to stop using it. Contact us at admin@betamedica.co.uk or on 023 8202 9022 to do so.

6. Cookies

We use a small number of essential cookies to keep your cart working between pages. [Add detail here if analytics or marketing cookies are introduced.]

7. Contact

Questions about this policy: admin@betamedica.co.uk.